NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Aizal
Nov 30, 2021Aspirant
Ethernet backhaul cause satellite to disappear and everything connected to router
I have RBK752 in AP mode connected to my existing network and everything is fine.
The issue starts when I connected the satellite for ethernet backhaul. What happened was I cannot see the satellite in connected devices list and all of my devices were connected to the router instead. I can still log into the satelite using IP but it shows no connection to router. Even the mobile app tells me cannot find my Orbi (can only access orbi router via the browser). I made sure to first sync the RBS to the RBR wirelessly before connecting it to the RBR via eithernet as per:
https://www.downloads.netgear.com/files/answer_media/Orbi-3.png
I then unplugged the ethernet and almost instantly the satellite was shown in the connected devices and some of my devices switched to connect to the satellite.
Setup:
RBK750 < Existing router > RBS750
Why is this happened? How can I make use of the ethernet backhaul?
Yes, any RBS ethernet connected, switch or not, needs to be connected behind the RBR. Router or AP mode.
12 Replies
- AizalAspirant
Kind of fixed this issue.
Apparently I need to connect the RBS ethernet directly to the RBR directly and not through the switch for ethernet backhaul to work. I did just that and now RBS shows up in connected devices. Although still not sure why Orbi app still says "We can't find your Orbi".
RBS can be connected to a switch.
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System 📡- AizalAspirant
Yeah, I did referred to that page for connecting backhaul through a switch, unfortunately it didn't worked out.
The configuration that didn't work was RBR connected to TPLink C3150v2 and RBS is also connected to C150v2 via TPLink SG108E switch.
RBR < C3150v2 > SG108E > RBS
I have ethernet backhaul working by unplugging the SG108E from C150v2 and connect it direct to RBR.
C3150v2 > RBR > SG108E > RBS