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Forum Discussion
KellyOrbi
Nov 28, 2022Apprentice
Every day or two the internet slows to a crawl, rebooting quickly fixes it.
I have a CBR750 running V4.6.5.8_2.0.54. And one Satellite RBS750 backhaul connnection is 5G. Around a month ago, I noticed a problem where access to the internet was super slow to almost non-exi...
- Dec 06, 2022
It has now been 8 days with no problems so I'm going to mark this problem as "resolved". The only changes that were made was the wifi settings: They had me change 2.4Ghz from channel "auto" to 11 and change 5Ghz from 48 to 44.
FURRYe38
Nov 28, 2022Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
KellyOrbi
Nov 29, 2022Apprentice
As I said in the original post, I already made some changes based on what Netgear support told me. I'm not ready to go the whole factory reset route yet. My question for this group is whether the wifi changes I made will really help, since it appears my problem is accessing the internet on all devices whether wired or wifi. I'm not going to make anymore changes for a few days to see if my problem reoccurs.
The house is 1400 square feet. The satellite is 50 feet and 3 walls away from the router. I'll posts logs and such if the problem reoccurs.
- FURRYe38Nov 29, 2022Guru - Experienced User
Try turning OFF the RBS and see if the problem continues.
For that size of home, the CBR will cover most of that. If you want to run the RBS then I recommend turning down the transmit power on the CBR to 25%. As you maybe over saturating the home with too much wifi signals: https://youtu.be/UR0viMLISz4
Which maybe leading to this problem.
Nobody said anything about a factory reset.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
Please post a copy and paste of the modems connection status and event log page.
- KellyOrbiNov 29, 2022Apprentice
Umm. I hate to argue but you did say "factory reset" twice.
"Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200."
I'm on my second day with no issues so I see no need to make any other adjustments at this point.
- FURRYe38Nov 29, 2022Guru - Experienced User
So what have you done thus far that seems to be fixing your problem?