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Forum Discussion

andrews1218's avatar
Jul 24, 2023
Solved

Extender EX7500 RBR850

Hi I have a orbi RBR850 plus one RBS850 and I am trying to extend to my outdoor patio.  I just got a EX7500 which stated it was compatible however I do not see the 5ghz network extending, it doesn't offer the same channels as the Orbi so I am wondering if that is why.  The 2ghz network seems to work fine from what I can tell.  Is there a better option other than ordering another RBS850?

  • plemans's avatar
    plemans
    Jul 26, 2023

    the EX7500 is a triband extenders. Meaning one of the 5ghz band will use the lower channels and one the higher channels. So you should still be able to set it up fine. Just use the installation assistant. 

    It is also a mesh extender so it might just be how you're scanning the wifi to see it. If the onewifi name is enable, a standard wireless scanner will only pickup one ssid. 

9 Replies

  • What channels are you using one the RBR? 

    The EX7500 should work and connect with 5Ghz. 

    Try channels 1 and 40 on the RBR and see if the EX will connect. I know I tried mine once before and it connected. I didn't get a chance to test it for a long period of time. 

    Make sure the FW on the EX is up to date. 

    • andrews1218's avatar
      andrews1218
      Tutor

      I dont have those channels on my RBR850, I have the higher channels over 149 only.  I also have a EAX15 and that seems to work okay but doesn't handle that many devices.  

      • FURRYe38's avatar
        FURRYe38
        Guru

        Orbi AX systems including the 850 only allow for the lower 5Ghz channels that users can change. So 36,40,44 and 48 can be seen on the RBR. All higher channels are hidden and used by the Orbi's wifi backhaul system between the RBR and RBS only. Users can not change these channels.