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Forum Discussion
swong65
Oct 26, 2024Aspirant
Firmware update issues with RBR/RBS750
Hi, am posting here and hoping for a solution for the issue encountered. Have gotten RBK752 from a friend of mine and both RBR & RBS 750 were installed with V4.6.8.91 firmware. I reset both router ...
FURRYe38
Oct 26, 2024Guru - Experienced User
Are you updating the RBS first, then RBR lastly?
Follow this PDF process to manually update the RBS first then RBR lastly:
Recommend using MS-Edge or Firefox browser with a wired PC.
- swong65Oct 27, 2024Aspirant
I tried to update the RBS first but with no success.
I have always used a wired PC (to RBR) for the tasks but still have no success; and using mainly MS Edge only.
I have even borrowed a RBR850 (firmware V7.2.6.31) and in the auto update, it detects new firmware V4.6.9.11 for the RBS750 but also experienced same error message for both auto and manual update.
- FURRYe38Oct 27, 2024Guru - Experienced User
Have you tried to manually apply the v4.6.9.11 RBS firmware first, then see if v7 FW will take?
I presume you are unpacking the .zip file to reveal the actual .chk FW file that needs to be loaded thru the RBS web page right?
- swong65Oct 28, 2024Aspirant
I have tried manually to apply the v4.6.9.11 RBS firmware (unzipped filename: RBS750-V4.6.9.11-signed.chk) on the RBS webpage, with the same error message: Firmware upgrade failed. Please check your file.
I have also tried earlier version of the firmware such as v4.6.8.5, and the result is the same.