NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nobber1066's avatar
Nobber1066
Aspirant
Dec 23, 2024

Firmware update RBRE960 Whats the Story?

I have a RBRE960 router and satellites which I have had for about 9 months I moved from BT Whole home WIFI I chose the Orbi because the write ups were all pretty good even though they are very expensive, I was expecting a really good mesh network at home but  Ihave been plagued with problems

 

1. Random satellites losing connections lights flashing etc etc

2. Various devices dropping off the network and not able to get an IP (waiting for about 5 mins and they connect again

3. Guest WIFI appearing even though its not switched on

 

UK Customer

I am running  V7.2.6.31 (my bad) which apparently is not good enough for us here in the UK so its being suggested that I should role back to V6 which must be months\years old even though it says V7 21 & 31 improve security stabilty etc etc

 

My question is do I

1. Rip out my router and sats sell them on ebay and find a better mesh system

2. Rollback to an old firmware that obviously has security and connection issues

 

alternatively any other suggestions

thank you from a dissatisfied Netgear Orbi Customer

 

7 Replies

  • I'd roll back the firmware. I had the RBK963 and it was super stable for the longest time. When upgraded to the RBE973, I missed the 963 because it was so much more stable than the 973. 

    Its evened out a little but I still like my 963. 

    Try the rollback, full factory reset, and reinstall. Then disable auto-updates. 

    See if the next version is more stable. 

    • Nobber1066's avatar
      Nobber1066
      Aspirant

      Ok I'll give it a try but 21 was released months ago and waiting for 31 to be stable and usable in the UK is like waiting for a bus...

      Thanks for the reply

      • plemans's avatar
        plemans
        Guru

        Waiting on firmware updates always is. Most of the security updates aren't that "critical" and tend to be security that most end users don't need