NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Borchester's avatar
Borchester
Aspirant
Aug 03, 2022

Guest Network won't disable. (Even though app states it's "off")

Hi, I have disabled my Guest Network through the app and restarted both the router and satellites. According to the app the Guest Network is "off", yet the network is still open and I can log-in. How do I close the Guest Network?

8 Replies

    • Borchester's avatar
      Borchester
      Aspirant

      Hi, Thanks for reply FURRYe38 

      I'm using Netgear Orbi AX1800 WiFi 6 Dual-band Mesh Router. (Apologies I assumed it auto-fill my product details from my post selection form).

      • FURRYe38's avatar
        FURRYe38
        Guru

        Is the Checkbox checked under Guest Network on the RBRs web page? 

        What Firmware version is currently loaded?

  • iyang's avatar
    iyang
    NETGEAR Expert

    Hi Borchester ,

     

    Do you still connect to guest network after you disable guest wifi via App ?

    And can we know what's App version do you use ?

     

     

    Thanks.