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Forum Discussion
Guest WiFi randomly STILL drops Internet connection
For some reason the existing thread on this has been marked as solved even though people are still having problems.
It is not solved .....
Solved: Re: Guest WiFi randomly drops Internet connection - NETGEAR Communities
I have a RBK352 with a RBS350 satellite. (Came as a 2 pack)
Firmware is up to date: V4.4.0.10_2.10.63
Internet connection through the Guest network is intermittent.
NETGEAR .. WHY ARE YOU NOT COMMENTING ON THIS ISSUE?
1 Reply
The thread from 2021 was regarding the original Orbi RBR50 product. Although one would think there should be a lot in common between product lines, there are probably difference as well. (As to why the post was marked 'Solved', I have no idea who did that.)
Although tedious, it may help to have more detail about the issue.
- How often does the guest WiFi drop?
- Does it recover by itself? (how long?)
- If not, what action causes the guest WiFi to reappear?
- As usual, "has a factory reset been done on the router?"
As for why Netgear has not commented, this is a community forum for customers. The only Netgear employees who participate are forum moderators tasked with (hmmm. I'm not entirely sure what.) No engineers. No people from the support desk.
