NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Have to constantly forget and rejoin network
Hi - I have an Orbi 6 RBR850 and two RBS850 satellites. All was working fine until I moved home (kept the same SSID / Password etc.). Now whenever I move a device in the house and it needs to switch ...
It's Virgin Media's hub 4 - brought the same modem with us when we moved
Running in bridge (modem only) mode?
Did you reset and reconfigure everything when you moved?
Just another user with time on their hands.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/kb/en-orbi-knowledge-sharing/netgear-mobile-applications-and-androidapplewindows-devices-faq/2457046
Thanks. Firmware is V7.2.7.15.
It's Virgin Media's hub 4 - brought the same modem with us when we moved
~2,500 Sq ft
They're more than 30ft apart and wired
We do use Private Relay on iCloud so will switch that off and see if it helps