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Have to constantly forget and rejoin network
Hi - I have an Orbi 6 RBR850 and two RBS850 satellites. All was working fine until I moved home (kept the same SSID / Password etc.). Now whenever I move a device in the house and it needs to switch ...
It's Virgin Media's hub 4 - brought the same modem with us when we moved
Running in bridge (modem only) mode?
Did you reset and reconfigure everything when you moved?
Just another user with time on their hands.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/kb/en-orbi-knowledge-sharing/netgear-mobile-applications-and-androidapplewindows-devices-faq/2457046
Thanks. Firmware is V7.2.7.15.
It's Virgin Media's hub 4 - brought the same modem with us when we moved
~2,500 Sq ft
They're more than 30ft apart and wired
We do use Private Relay on iCloud so will switch that off and see if it helps
It's Virgin Media's hub 4 - brought the same modem with us when we moved
Running in bridge (modem only) mode?
Did you reset and reconfigure everything when you moved?
Just another user with time on their hands.
I left everything exactly as is. I could never get official modem mode working (even in the old place) so I just leave it in regular mode, switch WiFi off, plug into the Orbi and it works fine. The only change is the satellites are now wired, not wireless so have unplugged and we’ll see if this helps
switch WiFi off, plug into the Orbi and it works fine
That does not disable the router bit of Virgin Media's hub 4. So you have two routers on your network competing to manage your local traffic. Bad news.
What is Double NAT? | Answer | NETGEAR SupportGoing wireless with the satellite isn't likely to help. If anything if could slow things down.
I left everything exactly as is.
If you reset everything and set up from scratch, the Orbi router may detect the Virgin Media's hub and set itself up with settings that avoid the NAT clash. It picks a different local IP address.
Curious why it should make a difference though?
That's why CrimpOn asked the question. It makes all the difference. See above.
Your ISP may be the same, but that does not leave everything else unchanged.
I could never get official modem mode working
I gather that, unlike BT's hubs, Virgin Media's hub support bridge mode. You might like to sort that out before crippling your Orbi work with wifi links to the satellites. In any case wifi and wired will both use the router.
Just another user with time on their hands.
For that size of home, the RBR and just one RBS would be needed. Not two. https://youtu.be/UR0viMLISz4
Try turning OFF one RBS for now.
Has disabling Wifi Private IP address OFF helped any? NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Thanks. Firmware is V7.2.7.15.
It's Virgin Media's hub 4 - brought the same modem with us when we moved
~2,500 Sq ft
They're more than 30ft apart and wired
We do use Private Relay on iCloud so will switch that off and see if it helps