Hello Everybody,

I want your advice fo what kind of settings I can tweak in my Orbi RBR750 as I'm experiencing a high latency ping peaks after every certain amount of seconds.

Let me give a little background, recently I changed my ISP provider where they gave me the ONT and I was able to set it up as bridge mode and use my Orbi system as a main router, although I have some knowledge on network, I'm not a network admin or have the full picture, but I have seen a very high peaks of latency while playing videogames, while I was researching I found that every certain time I get those peaks, as a test I did a ping to Google DNS server 8.8.8.8 and this is the result I'm seeing:

Reply from 8.8.8.8: bytes=32 time=40ms TTL=119
Reply from 8.8.8.8: bytes=32 time=40ms TTL=119
Reply from 8.8.8.8: bytes=32 time=41ms TTL=119
Reply from 8.8.8.8: bytes=32 time=46ms TTL=119
Reply from 8.8.8.8: bytes=32 time=44ms TTL=119
Reply from 8.8.8.8: bytes=32 time=41ms TTL=119
Reply from 8.8.8.8: bytes=32 time=41ms TTL=119
Reply from 8.8.8.8: bytes=32 time=98ms TTL=119
Reply from 8.8.8.8: bytes=32 time=41ms TTL=119
Reply from 8.8.8.8: bytes=32 time=121ms TTL=119
Reply from 8.8.8.8: bytes=32 time=41ms TTL=119
Reply from 8.8.8.8: bytes=32 time=46ms TTL=119
Reply from 8.8.8.8: bytes=32 time=40ms TTL=119

As you can see normally the milliseconds stays in 40's but suddenly it has peaks as shown above 98ms, 121ms

After cancelling the ping the results are similar to this:

Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 145ms, Average = 44ms

With my previous ISP I didn't have this kind of issues, but I have to say that my previous ISP ONT was used as a main router as I didn't have the PPPoE credentials to make the orbi the main router, with this new provider I have the access to the PPPoE credentials and I was able to set the Orbi as the main router.

With that being said, I'm thinking that probably I'm missing a configuration that probably the ONT has that could resolve the problem, but like I said before, I have some network knowledge but there are settings in the router that I don't really know what they area for, this is affecting online gaming, where I'm stable between 60-70ms and it suddenly has a peak to 120ms making games hard to play.

Do you know of any setting that I could tweak and play with it and see if that helps to improve this situation? or do you think this is an issue from the ISP itself?

Thanks for the help in advance

Forum Discussion

High peaks latency Orbi RBR750