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Forum Discussion

Leungleung's avatar
Leungleung
Aspirant
Nov 02, 2023

How can I downgrade satellite FW while it cannot connect to router?

I used to have my RBS350 and RBR750 connected and worked perfectly. But it started disconnecting a while back. I found that fw versions are RBR750 7.2.6.21 and RBS350 4.6.14.3. I found that 4.6.14.3 is not supposed to be a version for 350. Guess there was something wrong with auto fw update. I would like to downgrade 350 fw and see hows going. However how can I now downgrade 350 fw while it is not disconnected from router?
Troubleshooting

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 02, 2023

    You need to downgrade the RBR back to v4 FW. 

     

    Your RBR and RBS are apart of a 650 series that the RBR and RBS need to be on same version of FW. The v7 FW is not compatible between the RBR750 and RBS350.

     

    Please review ALL information linked here regarding this:

    https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBK653-Firmware-Version-4-6-14-3-Released/td-p/2283218/jump-to/first-unread-message

    Leungleung wrote:
    I used to have my RBS350 and RBR750 connected and worked perfectly. But it started disconnecting a while back. I found that fw versions are RBR750 7.2.6.21 and RBS350 4.6.14.3. I found that 4.6.14.3 is not supposed to be a version for 350. Guess there was something wrong with auto fw update. I would like to downgrade 350 fw and see hows going. However how can I now downgrade 350 fw while it is not disconnected from router?

     

    • Leungleung's avatar
      Leungleung
      Aspirant
      Nov 02, 2023
      My RBR750 and RBS350 were come from different sets, RBK753 and RBK353 respectively. Would it be the same as RBK653? Thanks