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Forum Discussion
hTep
Oct 27, 2025Guide
How to track backhaul or satellite issue
Hello, I'm using an Orbi RBR750 with 2 satellite. All firmware are up to date. One of my satellite is a little bite far and connection status is poor. however, bandwidth are very good. Bu...
FURRYe38
Oct 27, 2025Guru - Experienced User
Does the front LED on the RBS turn PINK when this happens?
What version of FW is loaded on the system?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
🛰
When the RBS is ethernet connected via ethernet BH, is the RBS directly connected behind the RBR or is there any LAN switch in between the RBR and RBS?
What CAT# LAN cable was used?
What channel configurations are currently set on the router?