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Forum Discussion
Telliott47
Aug 12, 2025Aspirant
HP Officejet Pro 8620 Cannot Connect to Internet
I have a HP Officejet Pro 8620 printer. I also have an Orbi - AX 6000 Router. I am enrolled in HP Instant Ink program which requires my printer to connect to HP servers. I have internet connection...
Telliott47
Aug 20, 2025Aspirant
Thank you for your response. Firmware version - v7.7.15. Mfr is Netgear / Model AX 6000. The printer is connected to WLAN 2.4 GHZ WiFi. I went into settings and toggled "loT" to the on position. Orbi router security mode is WPA2. I turned on loT because it says it works well for older devices. However; still no luck.
FURRYe38
Aug 25, 2025Guru - Experienced User
You'll need to make contact with the printers Mfrs support for help and support information regarding there product.