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I am having the same issue where only 1 satellite connects to the router...
Were you able to resolve your issue? I am having the same issue where only 1 satellite connects to the router while the other shows up as a device. Would you please let us know. Thanks
7 Replies
What Firmware version is currently loaded on the RBR and RBS?
Ensure both RBR and RBS are using same version of FW.
hi,
The verison is V4.6.5.14 on RBR750 and RBS750 (the one that connects). the one RBS750 that doesn't connect might be on a lower version but i cant check it now i can find a way to update it. Also i tried connecting it via wireless as well as through the ethernet cable to the router RBR750 but it still doesn't show up as a satellite in the orbi app or the web interface. it comes up as another Netgear device as seen in the attached screen shot. I have even tried resetting the router and the satellite but it didn't help. Thanks.
I downloaded both updates (the RBR and RBS are separate updates) to my computer, following Furrye38's instructions. Then I turned off WiFi on the computer and connected it directly to the satellite I wanted to update through a cable. At that point I was able to login to the satellite. For the satellite that wouldn't connect I discovered that it had already been updated to 4.6.8.2 (presumably by Netgear's broken auto-updater). I then repeated that process on the working satellite, which was still running 4.6.5.14. I updated that one, which left me with two disconnected satellites. Finally I plugged the cable back into the router and updated it. I restarted everything and they all worked, but I was unable to login to the router. Resetting the router fixed the login problem, but at the cost of all my settings.
Updating everything to 4.6.8.2 has things working acceptably. My router, satellites, and devices all talk to one another and can access the internet, including my phone. The Orbi iPhone app will no longer connect to my network and is not even willing to admit that an Orbi router is present on the network.
After updating the router I couldn't connect to it until I reset it. That flushed all of the settings. It wouldn't accept the settings that I saved several months ago, so I had to reset everything one at a time. I had set the DNS settings differently that those provided by my ISP, so I also had to dig those up again. I suggest that you go through your settings before updating and make sure you know what they all are.
