I am having all the same issues described in this post. I have a RBR750 router and two RBS750 satellites. Everything was working fine for a long time, but I was away and when I returned, the satellites were not connected. As described in this post, the satellites do synch, LED turns blue on the satellites and if I wire connect to the satellite, I get internet. But, the satellites do not appear on the orbilogin.com or the app. The router is using firmware v4.6.5.14, but I don't know the firmware of the satellites. In troubleshooting, I have already rebooted and reset the router and satellites. Also, the router and satellites are in close proximity in the same room for this troubleshooting. What was the successful resolution for this post? How do I update the firmware, if needed, on the satellites if they do not appear on orbilogin.com or the app? Thanks,

I'm the original poster. I never really found a solution. They said that they would push an update to me, but after several days I just gave up and installed a different router. Their solution was that they were going to deliver some sort of patch to me...once received, I was supposed to run a debug or something to distribute it to the system. It was just too much of a headache and not really described correctly to instill confidence.

Was the system previously using v.4.6.8.2 FW before? Can you ethernet connect one of the RBS to the back of the RBR and see if it appears in the RBRs web page?

Unfortunately, I do not know the prior firmware of the router.Similar to this prior thread, I tried connecting the router and satellite via network wire, but for me, I could not see the satellites on orbilogin.com or app.Also, it seems that, while I can connect with a network wire to the satellite and get internet, the satellites are not functioning as true satellites and broadcasting wifi. I put the satellites back into their locations but the the wifi devices nearby (smart speaker, etc) are still not connecting to the satellites via wifi.

Only suggestion would be to update the RBR to v.2 and see if the RBR will resync fully or appear in the RBRs web page enough to access there web pages. Might need to contact a forum moderator for additional help on this one. Blanca_O KevinLiT

Thanks for your reply.I don't know what you mean by v2. But, perhaps you are suggesting that I try to revert back to the previous version for the RBR750; V4.6.3.16.By replying to this thread, I was really hoping to find out if the original poster found a solutions, since the situation seemed the same. Maybe I should start a new post to see if anyone has the answer.

I have a RBR750 router and two RBS750 satellites

12 Replies

FURRYe38
Guru - Experienced User
Jun 13, 2022
Was the system previously using v.4.6.8.2 FW before?

Can you ethernet connect one of the RBS to the back of the RBR and see if it appears in the RBRs web page?
- hmogenson
  Tutor
  Jun 13, 2022
  Unfortunately, I do not know the prior firmware of the router.
  Similar to this prior thread, I tried connecting the router and satellite via network wire, but for me, I could not see the satellites on orbilogin.com or app.
  Also, it seems that, while I can connect with a network wire to the satellite and get internet, the satellites are not functioning as true satellites and broadcasting wifi. I put the satellites back into their locations but the the wifi devices nearby (smart speaker, etc) are still not connecting to the satellites via wifi.
  - FURRYe38
    Guru - Experienced User
    Jun 14, 2022
    Only suggestion would be to update the RBR to v.2 and see if the RBR will resync fully or appear in the RBRs web page enough to access there web pages.
    
    Might need to contact a forum moderator for additional help on this one.
    
    Blanca_O KevinLiT

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I have a RBR750 router and two RBS750 satellites