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Forum Discussion
Jroach
Jul 31, 2025Luminary
I have a similar issue with my RBR850 but I'm on V7.2.6.21
flyingdutchgeek I have a similar issue with my RBR850 but I'm on V7.2.6.21, wired backhaul and every time I look at the satellite its either magenta, white and blue. I disabled the firmware update...
Jroach
Aug 07, 2025Luminary
Waited until this AM to do the 30-30-30. Prior to that I noticed that there wasn't the magenta light I'm use to seeing lately but none of my devices could find the internet (wired still worked)
did the 30-30-30 with the satellite in the same room (I only have the one satellite). Never could get it to go solid white and tried some variations to see if I could get it to work:
First try, flashing white then blue.
Tried the "Add Orbi Satellite" From the RBS web page and it failed
Second, did the 30-30-30 again, never presented a solid white light, flashing white then blue.
Tried the "Add Orbi Satellite" From the RBS web page and it failed
Tried a factory reset (not 30-30-30). Flashing white then blue, never solid. Failed the Add Orbi Satellite but shows connected in attached devices.
Waited for about 10 min before moving it downstairs. Observed: Orbi app and web interface shows connected at 5GHz, 8 devices attached to the satellite.
Attached wired devices (not backhaul), within a minute solid blue light, lost wireless (blue light, not magenta) but wired devices work. Removed wired device and RBS wireless back up.
seems like a smoking gun to me:)
Starting to remove/troubleshoot 'wired' devices attached to RBS: Hue Hub then Netgear SW with: AppleTV, Apple AX, Samsung TV, Denon AVR, McIntosh Multiroom amp (normally off). Nothing has changed in a few years but the Samsung TV, which was replaced a month or so ago.
I'll report back
- FURRYe38Aug 07, 2025Guru - Experienced User
So after the RBS was wirelessly connected to the RBR, you connected wifi devices to the RBS then connected ethernet connected devices to the RBS and the wireless shut off on the RBS and wireless devices lost the connection?