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BerserkRico's avatar
BerserkRico
Aspirant
Dec 25, 2023

I have updated my Orbi to 7.2.6.21

I have updated my Orbi to 7.2.6.21, but I live within Europe, and now I'm having connection issues.. Now what? (The "It's not for europe" notification wasn't there when I downloaded it)

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Dec 25, 2023

    After downloading the prior v6 FW files, Be sure to downgrade all RBS first, then the RBR lastly:

    https://www.netgear.com/support/product/rbke962#download

    Use a wired PC and web browser to send the FW files the RBS web page then RBR web page.

     

    After you have downgrade the system, be sure to disable Auto Update found on the RBRs web page under Advanced tab/Administration/Firmware Update

    • BerserkRico's avatar
      BerserkRico
      Aspirant
      Dec 25, 2023

      Ah, can I backup my settings and restore them in the downgraded version? But, will do that tomorrow then.

      • FURRYe38's avatar
        FURRYe38
        Guru
        Dec 25, 2023

        You can however try the downgrade first then after the units are downgraded, power them OFF for 1 minute then back ON with the RBR first then RBS then test and check the system to see if problem is there or not with out loading any backup config.