NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WyoOrbi
Aug 20, 2020Initiate
Intermittent Connection with RBR850
I have an RBR50 Orbi AC3000 Tri-band WiFi Router, Firmware Version V3.2.16.6_1.4.4. It's experiencing an intermittent connection. I have a device hardwired into the router and about 7-10 wireless d...
WyoOrbi
Aug 20, 2020Initiate
Thanks for your quick response. I don't honestly know if I have the V2 or V1. The box says its a RBK852. Netgear's website says its a RBR850. So I'm not sure.
The modem is an ARRIS TM822. It's connected to the ORBI with an ethernet cable. I'm not using a switch. There's only 1 device that's hardwired. I thought the tech was wrong about having too many devices connected, but I thought I'd better confirm it.
I think the problem is with the cable from the street to my house. That's my last guess anyway.
FURRYe38
Aug 20, 2020Guru - Experienced User
So you have a RBR850?
IF so, lets post about this over in the Orbi AX forum for this model Orbi:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
v3.2.16.6_1.4.4 is actually for the 7 and 8 series Orbi AX systems. And there is only a v1 rev currently.
Thank you.
WyoOrbi wrote:Thanks for your quick response. I don't honestly know if I have the V2 or V1. The box says its a RBK852. Netgear's website says its a RBR850. So I'm not sure.
The modem is an ARRIS TM822. It's connected to the ORBI with an ethernet cable. I'm not using a switch. There's only 1 device that's hardwired. I thought the tech was wrong about having too many devices connected, but I thought I'd better confirm it.
I think the problem is with the cable from the street to my house. That's my last guess anyway.