Intermittent Connection with RBR850

Any progress on this? 

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WyoOrbi wrote:

I have an RBR50 Orbi AC3000 Tri-band WiFi Router, Firmware Version V3.2.16.6_1.4.4.  It's experiencing an intermittent connection.  I have a device hardwired into the router and about 7-10 wireless devices connected via WiFi. 

 

When it drops, it takes a few minutes to restart.  All of the devices I have, including the hardwired device, lose connection when it drops.  It usually happens in pairs, it will drop and then work for a few minutes and drop again.

 

My ISP has been telling me for a month that there is no loss of connection to the modem. They insist the problem is with the router. They replaced the modem with an updated modem, but it didn't resolve the issue. 

 

The ISP tech told me that he thinks I have too many devices attached to my router--is this plausible? 

 

I have contacted netgear support and the support tech made me do a factory reset and then made some changes to the router settings.  But I didn't resolve the issue.

 

Any ideas on what to try next?

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