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Forum Discussion

Rencortez's avatar
Rencortez
Follower
Jan 13, 2021

Internet drop

First of all how the hell does orbi have a community for ORBI AX and ORBI AX6000 is not even on the drop down for models.

First failure for NETGEAR wtf.

Second. Not sure if anyone is having drops but I can’t stay damn connected to the router im 25 feet from the router to the PS4. It drops every time not even my tv stays connect what’s up with this +$609 dollar system. Anyone have any solutions

I had the AC1750 modem /router and never had these drop issues a

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jan 13, 2021

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

    Any Wifi Neighbors near by? If so, how many?

     

    Try disabling the following and see:
    Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

     

    Try CTS values to 2347 under Advanced Tab/Advanced Settings/Wireless Settings

     

    Wired connecte game consoles is preferred.