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liamscor's avatar
liamscor
Luminary
Jul 07, 2025

iPhone 15 Plus Connectivity Issues on RBKE963B (Orbi 960 Series)

Hi all,   We currently have a guest staying with us who is using an iPhone 15 Plus, and they’re experiencing significant connectivity issues on our Orbi RBKE963B system. The link speed fluctuates w...
rbke960
liamscor's avatar
liamscor
Luminary
Jul 08, 2025

Hi Furry,

 

Thanks for your response:

 

What FW is on the AXE system: 7.2.7.15 - Factory reset and setup from scratch was performed.

 

What iOS is on the iphone: 18.5

 

Regards,

 

Liam

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 08, 2025

Seems like neew generation devices like Android and Apple are having issues with orbi systems these days. NG is aware and seems to be working on it. 

Other issues are IPv6 on this version as well. Not sure if you have that enabled or not or need it. If you use IPv6 then it's recommended to revert FW back to v.21 or v.31 as IPv6 works on those versions. We've made NG aware of this. 

  • liamscor's avatar
    liamscor
    Luminary
    Jul 08, 2025

    Hi Furry,

     

    Thanks for getting back to me, I guess it's just a waiting game then. I currently have IPv6 disabled.

     

    Regards,

     

    Liam

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jul 08, 2025

      Ya, will need to wait. AX and AXE are still on the table. Will keep checking where I can.