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Forum Discussion

bjosh's avatar
bjosh
Follower
May 17, 2022

Is there ETA for the fix also is NG going to push the fix

Is there ETA for the fix also is NG going to push the fix since we are unable to login to the router through the browser or app.

10 Replies

    • FURRYe38's avatar
      FURRYe38
      Guru
      May 17, 2022

      I don't think it's the Fw that's the problem, more like how its being deployed thru auto updates. I and others have had v.2 loaded since before NG started pushing the same version via AU. Ours was loaded manually. Have not seen any problems accessing the RBRs web page. Also maybe some problems in auto updating systems from older versions of v4 to new v.4 versions as well. I believe mostly this is a AU issue that hasn't been fully addressed or tested fully by NG in how AU works. 

      • claudiut's avatar
        claudiut
        Apprentice
        May 17, 2022

        I can confirm that loading the firmware (v4.6.8.2) manually works (so far) without issues. I'm able to access the router and satellites through web interface and Orbi app.

        To be completely honest I'm not 100% convinced it's not a FW issue as FURRYe38 implies, but in the end, it doesn't even matter. NG should get their s^#% together and fix this mess that goes on for way too long.