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Forum Discussion
Issue when rebooting RBR750P - router continually cycles and requires reset
I have an issue when rebooting my RBR750P. Every time I do a reboot, the router stops working. It will come back up, but I am unable to connect to it. My Wifi network will appear on my devices but I ...
The modem is Arris TouchStone CM8200A. The LAN cable is a good one (CAT6).
I didn't know about the RBR /debug.htm page. I see an option to "Start Debug Log Capture when boot up" I will try as a possible option. The issue that I continue to struggle with is that I can't seem to access the router in any possible way after a reboot so I have no idea what the logs record. And when I factory reset (both of the options you listed are the reset I am doing, so I can confirm I am already performing a "factory reset").
Is there a way to stream the logs off the router some other way?
I have 3 satellites but when I reboot I can't connect to personal wifi so can't do anything with them. When I factory reset, the satellites do automatically re-sync.
Might have the ISP checkeverything up to the modem.
Just checking the debug page to see if the UPTIME seen there is same or different from RBRs Advanced Tab/Internet section. WAN and LAN side UP time values should be same from the debug page.
How big is your home in sq feet?
When you factory reset the system, be sure to power OFF the ISP modem for 1 minute then back ON. Then walk thru the setup wizard. Follow the guide.