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Forum Discussion
Tecknono
Oct 07, 2025Aspirant
Issues with 2 printers (canon and epson)
Hello, for some weeks now, without changing anything in my setup, my 2 printers, from 2 different OEM (canon and epson) have lost their Wifi connexions. I am not able anymore to add them on t...
Tecknono
Oct 10, 2025Aspirant
To continue, I have been able to connect my printers... then, they go into sleep mode, and they are losing the connexion !!!! And SSID not showing on the printer anymore
FURRYe38
Oct 10, 2025Guru - Experienced User
Someting you'll need to contact the Mfr of these printers about and let them know that sleep mode seems to be a key factor here and waking the printers are not seeing any wifi. Sleep then wake should not cause the printers wifi radio to stop seeing wifi signals.
- TecknonoOct 10, 2025Aspirant
Apparently, it's a known issue this sleeping mode with many printers and routers... and the issue is mostly on router side.
I have assigned fix IP to both printers, and, for now, it's working
Fingers crossed.
- FURRYe38Oct 10, 2025Guru - Experienced User
Let us know how it goes.
Not sure if this would be on a router side. If your other devices are working and these printers seem to be experiencing this, would be on the printer side as if they are going to sleep mode, then you wake it, seems like there FW may not be re-activating the printers wifi radio correctly or handling the wifi radio after being woke back up. Router would not stop this if signal is a constant.
Have any wireless PCs or a laptop that you can test with that can sleep then wake?
Lets see if Static Configuration helps...
- TecknonoOct 10, 2025Aspirant
It was too good to be true... doesn't work, again...
I have 2 laptops which goes in sleep mode, and everything is working, as well for the 20 devices which are connected to the Orbi.
And again, it worked fine for years with the same exact setup.
How can you explain that 2 printers, from 2 different manufacturers (Epson/canon) are having the same issue as the same exact time ?
I am pretty sure it's started with the last FW update of the ORBI