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Solved
Issues with an RBR850 (router mode) and one single RBS850 connected wirelessly
I have remarkably similar issues with an RBR850 (router mode) and one single RBS850 connected wirelessly. Hitron CODA56 DOCSIS 3.1 cable modem on ostensibly gigabit cable service. Cable modem ne...
Final update:
I scheduled 2 additional visits by cable company technicians to check my street's cable hub and my home's drop. Finally, I got a supervisor-level technician who correctly identified a problem with the line extending from the drop into my house. He replaced the line after the drop, and I replaced additional lines within the attic; the RBR850 has now functioned without any issues whatsoever for over a week.
I now get the rated transfer rates and consistently low pings in every device I've tested via wifi (close to RBR) and ethernet. This was clearly an issue with the cable lines. Kudos to the gurus in this forum for calling it correctly from the beginning.
I think a physical cable drop issue is the most plausible explanation for the randomness I'm experiencing. However, it doesn't explain why I never saw this behavior until I replaced my last router (Nighthawk X10) with the RBR850/RBS850.
I'll contact the cable company and report back here. I suspect they will require an in-person visit, but it has been over a decade since anything has been inspected so this should be interesting.
The app I used is to check connection quality is "Orb": https://orb.net.
Get with the ISP then and have them check everything up to there equipment.
