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NCoastJack's avatar
NCoastJack
Initiate
May 18, 2022

I've seen a "fix in 48 hours" twice now - and no fix.

I've seen a "fix in 48 hours" twice now - and no fix.

I've supplied my serial number to support & was told I'd have a fix in 24 hours. 

Its over 24 hours. I'm still waiting.

10 Replies

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    • mattg1960's avatar
      mattg1960
      Star

      What's the point of checking status.netger.com?

       

      It just tells us what we already know...our products are not working.

       

      I'm not sure how Netgear is to be taken seriously as a company at this point.

       

      This issue has been unresolved for far too long.

       

      At the least, someone from the company should be posting daily updates on the progress (or lack thereof) of fixing this widespread issue.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Is your system still having problems? If so, you'll need to contact NG support if a factory reset doesn't help.