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Forum Discussion
Streak2
May 01, 2026Master
Losing internet connection after reboot
I am experiencing a strange problem. I have been an Orbi user and for many years. My setup is an AT&T BGW320 gateway and my RBR760 with 2 RBS760 satellites connected to it in router mode. No bridg...
FURRYe38
May 01, 2026Guru - Experienced User
What firmware version is the Orbi system using?
A power cycle of the ATT Gateway should be performed as well. Off for 30 seconds then back ON.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
Static IP Address Configuration for AP Mode | NETGEAR Communities
Try option #2 first...