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Firewielder98's avatar
Firewielder98
Aspirant
Sep 18, 2022

Massive spikes/internet loss

I recently got an Orbi RBR 750 with two satellites (Orbi RBS 350), but I’m having massive ping spikes and internet disconnects with my PC. My router is at Firmware V4.6.9.11 currently, and the satellites both at V4.6.3.16. What the hell is this ping. I’m using the continuous ping to 8.8.8.8, and this is what happens after a while. I’ll include a pic of me running the ping to each satellite as well, and I notice there are spikes happening there. I thought i posted this already, but im at my wits end with this. Anyone please help, wish I could talk to someone in person about this.

5 Replies

      • Firewielder98's avatar
        Firewielder98
        Aspirant
        Sep 20, 2022

        So while I was quite outdated with the firmware, after the update it was still happening. Even if I am the only one using the internet at the time. It seems to happen when I use a lot of bandwidth at once, like it can't handle the traffic. It's fine when I'm just sitting there on the computer, but when I run something like Valorant or a similar competitive game that is online intensive, the ping creeps up, I lose connection, then re-establishes connection. It doesn't seem like I'm too far away from the router either, so again, whatever info y'all need from me please let me know. I just really want to fix this.