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Forum Discussion
Missing satellites RBR750
I have 1 RBR750, 3 RBS750, 1 RBR50 and RBS50.
Wired - RBR750, 2 RBS750, RBR50
Wireless - RBS750 and RBS50
Inside the house the RBR750 is connected to gateway, 1 RBS 750 connect to wall outlet, and one is wireless for extended range outside.
Outside in the shop, a RBS750 connected to wall outlet for better connection, with the RBR50 connected to it and the RBS50 wirelessly connected at the 40’ away.
Everything shows to be connected by looking at it and being able to use the internet. However, when on the orbi app it shows
———-RBR750———
I. I
RBS750. Rbs750
I
RBR50
Before I would see
————RBR750———-
I. I. I
RBS750. RBS750. RBS750
How come I cannot see all the satellites? In addition the satellite that appears to be out in the shop, has devices showing on the app to be connected to it; however, the devices are not near it and would be better connected to a satellite inside the house; the app doesn’t make any sense. Can someone please advise me on how to correct this or find out which satellite is not connected. So I can get the most efficient WiFi? The speed test on orbi is showing really fast but the speed test on my phone shows me about 1/3 of the speed. I have pictures of the speed tests but can only upload one attachment per this website. Thank you in advance.
Wired - RBR750, 2 RBS750, RBR50
Wireless - RBS750 and RBS50
Inside the house the RBR750 is connected to gateway, 1 RBS 750 connect to wall outlet, and one is wireless for extended range outside.
Outside in the shop, a RBS750 connected to wall outlet for better connection, with the RBR50 connected to it and the RBS50 wirelessly connected at the 40’ away.
Everything shows to be connected by looking at it and being able to use the internet. However, when on the orbi app it shows
———-RBR750———
I. I
RBS750. Rbs750
I
RBR50
Before I would see
————RBR750———-
I. I. I
RBS750. RBS750. RBS750
How come I cannot see all the satellites? In addition the satellite that appears to be out in the shop, has devices showing on the app to be connected to it; however, the devices are not near it and would be better connected to a satellite inside the house; the app doesn’t make any sense. Can someone please advise me on how to correct this or find out which satellite is not connected. So I can get the most efficient WiFi? The speed test on orbi is showing really fast but the speed test on my phone shows me about 1/3 of the speed. I have pictures of the speed tests but can only upload one attachment per this website. Thank you in advance.
2 Replies
- Wow .. my layout designer got jacked… but here is one speed test from my phone. The orbi app says the 955 download and 940 upload. While my phone says 199 DL and 74 UL… help please..
Orbi 50 series is not really supported connected to the 750 series so it may not show up.
If the 3 RBS seen in the Orbi app network map is the 750 series then this is working.
Make sure your phone is connected to the RBR and speed test there. Turn OFF the wifi radio on the mobile device for 5 seconds after you are close to the RBR, then turn it back ON and then speed test at the RBR with Ooklas installable speed test app.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰What mobile device are you using?
Do a speed test with a ethernet connected PC and Ooklas installable speed test app for comparison.
https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.wiisfi.com
https://support.google.com/fiber/answer/6250056#zippy=%2Cmobile-devices-wi-fi
