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Forum Discussion

mbshaughnessy's avatar
Apr 18, 2022
Solved

My Orbi Satellite issues

Hardware VersionCBR750
 
Orbi Firmware VersionV4.6.5.8_2.0.54
 
CM Firmware VersionV1.01.08

I

The system is 5 months old, the last few weeks the satellite has been having issues. Dropping connections and after a week or so there are no active connections on the satellite. I power off, things are going good, then back to no connections. I have moved it to several locations in the house, now in a room where several devices are within 6 feet, same thing. Open to any suggestions

  • FURRYe38's avatar
    FURRYe38
    Apr 19, 2022

    Hopefully with the changes and reducing the power some, should help. 

7 Replies

  • What FW is loaded on the RBS? 

     


    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

    • mbshaughnessy's avatar
      mbshaughnessy
      Aspirant

      FW: I believe V4.6.5.14

       

      1600 sqft townhouse, 2 story, 41 ft distance between the router and satellite, both on second floor almost clear line of sight. drywall construction (cheap California)

       

      Two close neighbors

       

      Currently set to Auto and 48 on 5ghz

       

      Updated Coexistence and CTS, preamble was set to auto

       

      Will reboot later, family finishing work. I appreciate the guidance

      • FURRYe38's avatar
        FURRYe38
        Guru

        1600 sq ft maybe a bit small for the CBR and RBS...

         

        Lets see how it works with the changes. You might turn down the transmit power on the CBR to 50%.