NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Orbi16's avatar
Orbi16
Aspirant
Aug 27, 2022

My RBR750 Orbi drops certain devices

I have the same issue with my RBR750.

3 Replies

  • Would help to know exactly what the issue is. (see post #2 above).

    Sometimes adding onto a conversation that has not progressed since August 7 (19 days ago) is not effective.

     

    • Orbi16's avatar
      Orbi16
      Aspirant

      Some devices that were previously connected to Orbi are getting disconnected from network. If I try to reconnect, it says incorrect password even the correct password was saved before on that device. After rebooting the Orbi, the problem is solved temporarily. The same thing will happen after sometime.

      • FURRYe38's avatar
        FURRYe38
        Guru

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


        What is the size of your home? Sq Ft?
        What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
        https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

         

        What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
        Any Wifi Neighbors near by? If so, how many?