NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
Sep 15, 2021Guru - Experienced User
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
FURRYe38
Nov 10, 2021Guru - Experienced User
Ok. If you have two systems, be sure that the channels are set manually far appart between each system on 2.4Ghz and 5Ghz. Set one system for channel 1 and 40 and the other system for channel 11 and 48.
If you use the 7 series wifi more than the 50 series, reduce the power output of the 50 series to 25% as to reduce the noise between the two systems. Under Advanced Tab/Advanced Settings/Wireless Settings
ellen2298 wrote:
I do have 2 systems. Actually you helped me in the past with my specific settings. Long story but it was related to Netgear's previous update bricking my RBR50. Then I bought the 752 only to learn that there were no parental controls so I have used it in AP mode. I will do the factory reset and manually put in my previous config settings. We will see. Thanks
ellen2298
Nov 10, 2021Apprentice
Unfortunately the speed didn't improve by doing all of your suggestions so I installed the early 3.2 version. I can't figure out how to do the telnet which is supposed to be available on this firmware. I did block the sites on the RBR50 as suggested but never did the telnet. If this system is in AP mode and my RBR50 is the router will it still do an auto update? Honestly I thought I would be protected from the update because of the AP mode but it still happened. Any other way for someone not so knowledgeable like me to block future updates until the firmware is better?
- R0Gue77Nov 13, 2021Aspirant
Hello,
No, I did not read through EVERY post in this thread to see if this or similar "solution" may have been offered before. Before you flame me, I can tell you with 100% certainty that this is certainly not optimal however, it nails the actual issue and squashes the NG bug. It actually is a "work around" to not only the latest RBR/RBS firmware, buty also any of the v4 updates. In a nutshell, NG screwed up the router side of the v4x firmware. This "screw up" causes numerous random reboots of the router which of course takes down the sateliite(s). After reboot things are semi-normal again until the next random crash. Sometimes, it happens every few days, sometimes, multiple times in a single day. Have not been able to establish any recognizable pattern to the crash. I have tried every solution offered here and none of them work or work for very long.
I got to thinking that since it is the router that blows up, there must be something either corrupted or faulty programmed in the v4 firmware. So, I pulled my previous TP-Link SOHO VPN router out of the closet. It has no wifi capabilities, it is strictly a routher with 1 gig WAN ports (2). I put that router back into service and set the RBR850 to AP mode only. No prior WiFi settings were lost doing this and the RBS850 was also fine. After I confirmed that ther router was working properly and that WiFi seemed solid, I rebooted everything.
It has been over a month and not a single drop or Orbi random reboot. To be honest, my WiFi speeds actually got better when I took the routing function away from the Orbi. If that's not a solid test, then flame away I guess:smileysurprised:
Yes, like anyone reading this post, I think it is ludicrous that given the cost of these Orbi devices that anyone should have to resort to "work arounds". They should simply work as advertised. And I know many here may not have an alternate router to use. I'm only making this post to provide an alternative (proven to work) so some can quit pulling their hair out looking for answers. All I can say is thank God NG isn't in the business of providing blood transfusions. If a patient had to wait for that as long as we have had to wait for a real solution to this issue...like the router, they would be toast! Hope some of you find this helpful... Cheers
- FURRYe38Nov 13, 2021Guru - Experienced User
Since you have the 8 series Orbi please also post about this here please:
Yes others have already reporting using AP Mode with a different brand host router and seems to help some, not everyone.
What I did to get v4.6.3.16 working on my 8 series in router mode:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2155645/highlight/true#M22357
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2154700/highlight/true#M22256Another reported this worked for them:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579Also v3.16 has been superceded by v5.14 for the 7 series Orbi.
R0Gue77 wrote:
Hello,
No, I did not read through EVERY post in this thread to see if this or similar "solution" may have been offered before. Before you flame me, I can tell you with 100% certainty that this is certainly not optimal however, it nails the actual issue and squashes the NG bug. It actually is a "work around" to not only the latest RBR/RBS firmware, buty also any of the v4 updates. In a nutshell, NG screwed up the router side of the v4x firmware. This "screw up" causes numerous random reboots of the router which of course takes down the sateliite(s). After reboot things are semi-normal again until the next random crash. Sometimes, it happens every few days, sometimes, multiple times in a single day. Have not been able to establish any recognizable pattern to the crash. I have tried every solution offered here and none of them work or work for very long.
I got to thinking that since it is the router that blows up, there must be something either corrupted or faulty programmed in the v4 firmware. So, I pulled my previous TP-Link SOHO VPN router out of the closet. It has no wifi capabilities, it is strictly a routher with 1 gig WAN ports (2). I put that router back into service and set the RBR850 to AP mode only. No prior WiFi settings were lost doing this and the RBS850 was also fine. After I confirmed that ther router was working properly and that WiFi seemed solid, I rebooted everything.
It has been over a month and not a single drop or Orbi random reboot. To be honest, my WiFi speeds actually got better when I took the routing function away from the Orbi. If that's not a solid test, then flame away I guess:smileysurprised:
Yes, like anyone reading this post, I think it is ludicrous that given the cost of these Orbi devices that anyone should have to resort to "work arounds". They should simply work as advertised. And I know many here may not have an alternate router to use. I'm only making this post to provide an alternative (proven to work) so some can quit pulling their hair out looking for answers. All I can say is thank God NG isn't in the business of providing blood transfusions. If a patient had to wait for that as long as we have had to wait for a real solution to this issue...like the router, they would be toast! Hope some of you find this helpful... Cheers
- N3tworkDud3Dec 17, 2021Apprentice
ellen2298 wrote:Unfortunately the speed didn't improve by doing all of your suggestions so I installed the early 3.2 version. I can't figure out how to do the telnet which is supposed to be available on this firmware. I did block the sites on the RBR50 as suggested but never did the telnet. If this system is in AP mode and my RBR50 is the router will it still do an auto update? Honestly I thought I would be protected from the update because of the AP mode but it still happened. Any other way for someone not so knowledgeable like me to block future updates until the firmware is better?
I don't see where anyone responded to your questions.
- You must have a device between your Orbi and the initernet connection to block the updates. Reason is the sites to block are for devices connecting to the Orbi, not the Orbi connecting to the internet. If the device you use is a router, you should change the role of your Orbii router to AP only to prevent double NAT. It it's just a firewall without routing capabilities, then it needs to have the ability to block sites.
- To get to Telenet - there are instructions you should have followed to revert to the 3.x versiion (https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBK750-Series-Firmware-Update-v4-6-3-7/m-p/2131307#M18670) is a good example. Where it says "in their Debug.html page" .....well there are a couple ways of doing it:
- go to the start page for the admin of the orbi. Replace "start" with "debug". after the ip address or name if you used that, you normally see start.htm.
- type the IP address of the router then /debug.htm Note the miissin "l" from html. It's htm, not html.