After upgrading I am unable to see the wired devices that are connected to the satellites. WiFi and router devices show fine in the list.

It seems like it is an issue with the 6.3.7.10 satellite firmware. I downgraded the version on my satellite (back to x.x.x.5) and the devices started to show properly.I than did the same with the other satellite and it worked as well. I than upgraded back one of hte satellites (x.x.x.10) and the issue showed up again. Downgrading back solved the issue. I kept the router version as x.x.x.10 for now.

Good point plemans. I forgot to mention that when I changed firmware I also have done factory reset on the satellites. I also have done factory reset on the router (all 3) in the initial state when things didn't work. But the fact it was 100% repro on the new firmware version and on both satellites does suggest there is an issue with the new firmware.

Thanks for the info. Don't think that the backhaul matter in this case as you can see it when connecting to the satellite but everything is possible. I found another weird thing (in the older firmware x.x.x.5) - after factory reset and before setting up my ssid, I gave it temporary password. connecting to the satellite showed all the wired devices but also showed a wifi device. Don't know what it is and not sure how it even connected (if at all) as it's not my ssid and the password was something I didn't use. but that's a problem for another day 🙂

If you log into the satellites through the browser, do they show up?

For one of the satellites I don't see any of the wired devicesFor the second one. I see only one device out of 3 with ip showing as 'unknown' (see image below) I haven't resorted to factory reset yet

new RBRE950/RBSE950 firmware v6.3.7.10 issues

11 Replies

plemans
Guru
Jan 10, 2023
If you log into the satellites through the browser, do they show up?
- yanivf
  Apprentice
  Jan 10, 2023
  For one of the satellites I don't see any of the wired devices
  For the second one. I see only one device out of 3 with ip showing as 'unknown' (see image below)
  
  I haven't resorted to factory reset yet
  - yanivf
    Apprentice
    Jan 11, 2023
    It seems like it is an issue with the 6.3.7.10 satellite firmware.
    
    I downgraded the version on my satellite (back to x.x.x.5) and the devices started to show properly.
    I than did the same with the other satellite and it worked as well.
    
    I than upgraded back one of hte satellites (x.x.x.10) and the issue showed up again. Downgrading back solved the issue.
    
    I kept the router version as x.x.x.10 for now.
iyang
NETGEAR Expert
Jan 12, 2023
Hi yanivf ,

How is satellite connect to base, via wireless(2.4g/5g) or wired ?

Thanks
- yanivf
  Apprentice
  Jan 12, 2023
  Hi. iyang, my backhaul is wireless and if this is the wireless device I would have expected to show as orbi. It's showing as unknown.

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new RBRE950/RBSE950 firmware v6.3.7.10 issues