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Forum Discussion

titaniumrx8's avatar
titaniumrx8
Apprentice
Aug 18, 2021

NG: Please Allow Me To Schedule Or Opt Out From Firmware Upgrades

Last week, the firmware update was forced onto my RBK753 overnight when all of my systems were doing backups. All PCs to servers and all servers to cloud backups were interrupted due to this unplanned interruption. If any devices needed the backups from that night, a lot of manual data re-creation would have been required. While some might be ok with forced, unscheduled interruptions, I find that unacceptable and NG needs to provide opt-out or scheduling capability for firmware updates.

I started using Nighthawk 5 years ago after decades of Linksys use. I chose Orbi for my mesh upgrade because the Nighthawk performed so well. Nighthawk never forced automatic, unscheduled updates and I could schedule network downtime as needed (and could also revert if testing failed).

Netgear, please give us the option to schedule updates and opt-out from unplanned updates.