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Forum Discussion
Not able to have multiple SSID on Orbi
Submitting this topic again in correct forum (instead of general forum). Router - Orbi RBR753 (AX4200) Firmware version - V4.6.5.14 Main OS for my devices - Windows 2 issues after upgrading...
Thank you for your quick response on my questions.
Additional information you asked for - ATT Uverse Modem - 5268AC FXN
For #1 - Not sure when I spent $400 for router why can't have this simple feature (to support devices both based on WPA2 and WPA3 protocols). I hope NetGear team works on this as priority basis as many people raised this concern.
For #2 - I already used USB adapter (and not what comes with my laptop) and same behavior. When I ran ipconfig command it is not using same gateway as I am seeing on other devices. According Netgear support team for some reason it uses modem's gateway for some reason. But they do not know why? Also, this issue started after changing my router to use WiFi6 capabilities.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I would post about asking NG getting Mixed WPA modes on Orbi AX systems here:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
Or open a support ticket and let NG know about this:
Thank you for your quick and detailed explaination to help me out here.
1. I already turned OFF WiFi to my ISP modem/router earlier.
2. I did not know about AP mode until I saw your response. I made this change also. Let's see how it goes?
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After using AP mode, it looks like my laptop (which uses guest network with WPA2) is having similar gateway IP address what I have on regular device (with WPA3). So I did not come across any issue related to loosing internet after that.
Because I used AP mode I came across one major hiccup. My active armor subscription does not work any more which is unfortunate.
Going through one after another hurdle. I hope Netgear Orbi designers are reading these posts and understand practical issues their consumers are facing.
The following post explains the same thing.
https://kb.netgear.com/000061880/Does-Armor-work-when-my-Orbi-or-Nighthawk-router-is-in-AP-mode