NETGEAR Home and Mobile content has changed location. You can find troubleshooting, questions and support resources at https://www.netgear.com/support/home/
Forum Discussion
pihrm
Feb 19, 2023Guide
On the brink of throwing away RBR750 system
The router's admin web page ALWAYS eventually goes unresponsive (timeout). Sometimes it's ~3 days after a reboot; other times it's ~10 days, give or take a few days. It's rare it stays alive fo...
pihrm
Feb 22, 2023Guide
A screenshot of a browser unable to connect to an unresponsive service would not be enlightening.
Other data points:
- the Orbi app is also unable to connect to the router when it’s in this state
- all satellites remain responsive; browsing their admin pages works fine
- neither DNS nor browser choice is the issue (testing w/ telnet to router IP address yields same results)
Plainly put, the router’s admin service (or stack) dies after N days. Hard power cycle resurrects functionality…until another N days.
CrimpOn
Feb 22, 2023Guru - Experienced User
pihrm wrote:
A screenshot of a browser unable to connect to an unresponsive service would not be enlightening.
Other data points:
- the Orbi app is also unable to connect to the router when it’s in this state
- all satellites remain responsive; browsing their admin pages works fine
- neither DNS nor browser choice is the issue (testing w/ telnet to router IP address yields same results)
You have managed to enable telnet on this router? The last I heard Netgear had removed telnet from all Orbi models.
Multiple browsers. Multiple computers. Both http (port 80) and https (port 443) and all the usual web pages:
http://<ip of orbi>/hidden_info.htm
All simply "time out" - no response at all.
That TP-Liink system looks like quite a deal. 6E, Parental Controls, for $289.99 Would probably want to spend some time on their user forum. We know all about the shortcomings of the products we have, and close to zero about other brands.
- pihrmFeb 22, 2023Guide
CrimpOn wrote:You have managed to enable telnet on this router? The last I heard Netgear had removed telnet from all Orbi models.
Multiple browsers. Multiple computers. Both http (port 80) and https (port 443) and all the usual web pages:
There are ports other than just 23. 😉 But you're right, I should have clarified (mostly port 80). However, this gave me an idea...
All nodes have latest firmware, V4.6.14.3. The satellites all report:
Server: lighttpd/1.4.58Lo and behold: https://www.cvedetails.com/cve/CVE-2022-41556/
A resource leak in gw_backend.c in lighttpd 1.4.56 through 1.4.66 could lead to a denial of service (connection-slot exhaustion) after a large amount of anomalous TCP behavior by clients. It is related to RDHUP mishandling in certain HTTP/1.1 chunked situations. Use of mod_fastcgi is, for example, affected. This is fixed in 1.4.67.Who knows if this is the smoking gun, but it's certainly suspicious.
How does one submit a Bug Report or Feature Request to Netgear, in order to get lighttpd upgraded to at least 1.4.67?
- FURRYe38Feb 22, 2023Guru - Experienced User
- pihrmFeb 22, 2023Guide
FURRYe38 wrote:https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
If that's the best they offer, so be it! 🙂 "Idea" submitted:
Will beg for upvotes!