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MaleHumanUK's avatar
MaleHumanUK
Star
Apr 14, 2021
Solved

Orbi 753 - ‘400 Bad Request’ on LAN settings

I have the Orbi 753. I am unable to save any changes to LAN settings, presented with a ‘400 Bad Request’ screen.

Accessing settings via 192.168.1.1, and using menu option Advanced -> Setup -> LAN Setup. Upon hitting ‘Apply’, the error appears.

This is on the 3.2.17.x firmware, and the new 3.2.18.1.

I have tried multiple browsers, across iOS, Mac, windows... all the exact same issue. Have also tried a factory reset. From Reddit, I appear to not be the only one facing this issue.

Is it affecting everyone? Any solutions?
  • MaleHumanUK's avatar
    MaleHumanUK
    Apr 15, 2021
    The issue was present on the v3.2.17.x firmware. Whilst on that firmware I tried a factory reset of all units to solve the issue, but it did not resolve it.

    Yesterday I updated to the v3.2.18.1 firmware. The issue remained. Whilst on this firmware I today performances a factory reset of all units; that resolved the issue.

    So issues existed on both firmwares; but whilst a factory reset did not help whilst on v3.2.17.x, it did resolve the issue on the new v3.2.18.1 firmware.

    Thanks for the support from everyone.

9 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 14, 2021

    Hi MaleHumanUK

     

    Welcome to NETGEAR Community!

     

    Thanks for bringing this to our attention. Let me check this with the team and will report back with an update as soon as possible.  

     

    Regards,
    Blanca
    Community Team

  • svetaketu's avatar
    svetaketu
    Luminary
    Apr 15, 2021
    Hi, what values were you trying to change from the LAN setup page? I tried making changes on mine but I didn't get the 404 error. BTW, I'm using Chrome and also running FW v3.2.18.1.
    • MaleHumanUK's avatar
      MaleHumanUK
      Star
      Apr 15, 2021
      Hi,

      I resolved this. After updating firmware to the latest one, I again today did a factory reset.

      Sorted.
      • FURRYe38's avatar
        FURRYe38
        Guru
        Apr 15, 2021

        Now be sure to save off a backup configuration to file for safe keeping. Saves time if a reset is needed. Please mark your thread as solved.

         

        Enjoy. :smileywink:

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 15, 2021

    Hi MaleHumanUK

     

    Thank you for the update. Glad to know that it is now sorted out. 

     

    Just to clarify, you mentioned on your initial post that issue is present on the 3.2.17.x firmware, and the new 3.2.18.1. And that the issue was fixed after updating the firmware. Did you reflash the firmware v3.2.18.1? 

     

    Looking forward to your response. 

     

    Regards,
    Blanca
    Community Team

    • MaleHumanUK's avatar
      MaleHumanUK
      Star
      Apr 15, 2021
      The issue was present on the v3.2.17.x firmware. Whilst on that firmware I tried a factory reset of all units to solve the issue, but it did not resolve it.

      Yesterday I updated to the v3.2.18.1 firmware. The issue remained. Whilst on this firmware I today performances a factory reset of all units; that resolved the issue.

      So issues existed on both firmwares; but whilst a factory reset did not help whilst on v3.2.17.x, it did resolve the issue on the new v3.2.18.1 firmware.

      Thanks for the support from everyone.
      • FURRYe38's avatar
        FURRYe38
        Guru
        Apr 15, 2021

        Please mark your thread as solved so others will know. Be sure to make a backup configuration to file for safe keeping. Saves time if a reset is needed. 


        Enjoy. :smileywink: