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Orbi 753 daily hick ups
Hello community - since October, I have an ORBI RBS753 system. Since February, the system has daily hick ups: it is not connected to the internet. The hick ups are 10 seconds to a minute. I have a Business Packages from my internet provider, they checked it on their end and do not find any issues. It must be the the ORBI router. I can not send it back to Netgear and miss it for weeks. Anything else I can do?
You might try this version of the firmware if this just started in febuary:
I'd recommend installing the firmware and then doing a factory reset/reinstall (not from a backup)
7 Replies
1. what firmware is on the orbi?
2. what modem/gateway do you have from your ISP?
3. more details on these hiccups help. What actually happens? do devices say "connected, no internet"? Do they disconnect from the wifi entirely? Is the wifi broadcasting but you can't connect? Is it not broadcasting at all? Do wired devices have the same issues?
Details are key in helping diagnosis
Thank you for the questions.
1. Firmware: V4.6.5.14
2. Modem: Ubee - UBC1318
3. Hick-ups - what happens is that suddenly there is no internet on my devices. When I check the Obri app, it shows that the 2 satellites are connected to the router, but the router itself is purple. After a while - 10 secods to a minute - the internet is up again.You might try this version of the firmware if this just started in febuary:
I'd recommend installing the firmware and then doing a factory reset/reinstall (not from a backup)