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MNChuck's avatar
MNChuck
Tutor
Sep 24, 2021
Solved

Orbi 753 w/ fw v4.6.3.16_2.0.51 satellites dropping

My Orbi 753 system auto updated to fw 4.6.3.16_2.0.51 and now the satellites are dropping connection.  I can get them working again by power cycling them.  The satellites are hard wired to the router with ethernet cable.

 

Any suggestions on solutions?  This system has been troublesome since I purchased it and I am ready to return it if a quick fix can't be suggested.

 

MNChuck

  • RBS7 or 8 series will work. 

    EAX80 will do in pinch however doesn't integrate like RBS do. 

9 Replies

  • Did v16 get applied to the RBS as well? 

     

    Are the RBS directly connected to the back of the RBR or is there a LAN switch in between? 

     

    • MNChuck's avatar
      MNChuck
      Tutor

      The satellites are on the same firmware as the router (v.4.3.16).

       

      There is a lan switch between the satellites and the router - both satellites are on the same switch but they are not connected directly to the back of the router.  I can change that - either by connecting the satellites directly to the router with the ethernet cables, or by letting them connect to the router wirelessly without the wired ethernet backhaul.

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        Can you remove the switch to see if the problem continues? Wireless or wired if you can.

        What is the brand and model of this switch?