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Forum Discussion
AndreGr
Sep 01, 2024Aspirant
Orbi 760 satellite with ethernet backhaul does't sync guest network settings (main network is fine)
Hello community, need support here:
I faced with the same issue as mentioned in the another post:
When RBS760 satellite connected with Ethernet backhaul - Guest network doesn't sync and doesn't work properly on the satellite (its name is shown but its parameters and password are not synced, as result - devices cannot connect to the guest network broadcasted by the satellite).
Main network syncs and works fine on the satellite.
Once again, issue only with Guest network and only with Ethernet backhaul. When pulling out Ethernet cable from satellite and it connects via WiFi backhoul - everything works fine on the satellite.
Firmware versions used by the devices as shown via admin UI:
Router RBR760 V6.3.8.5_1.4.80
Satellite RBS760 V6.3.8.5
Also may need to add that this setup operates in AP mode.
Seems like a bug. Is there any chance to have it fixed, as wifi backhoul doesn't perform well.
Thanks!
9 Replies
- FURRYe38Guru - Experienced User
Does Guest Network work with ethernet connected RBS if you put the RBR in router mode?
How are the RBS ethernet connected to the RBR? Any LAN switches in between the RBR and RBS by chance? If so, brand and model of this switch please.What CAT# LAN cable is used between the RBR and RBS? CAT6 is recommended.
Any updates for your older post here?
- AndreGrAspirant
FURRYe38, thanks for your reply! Here below my comments:
- Does Guest Network work with ethernet connected RBS if you put the RBR in router mode?
So I did several tests yesterday and confirmed that in Router Mode Guest Network on the Satellite works well.
- How are the RBS ethernet connected to the RBR? Any LAN switches in between the RBR and RBS by chance? If so, brand and model of this switch please.
RBR connected with RBS via TP-Link TL-SG116 switch as follows:
During my tests in Router Mode and then in AP Mode I understood that issue with Guest Network on the Satellite only occurs when RBR (in AP Mode) connected to the switch via Enternet port (marked with yellow).
In case RBR (in AP Mode) connected to the switch via one of its LAN ports - Guest Network on the Satellite works well. Only RBR's ring LED indicates "Solid Magenta", what means "Your Orbi has no Internet connection" and also it occupies one LAN port:
- What CAT# LAN cable is used between the RBR and RBS? CAT6 is recommended.
This should be okay, as previous tests helped to locate the issue.
As per "Any updates for your older post here?" - that wasn't my post, I just found exactly the same issue already posted here before creating my post. But seems issue is absolutely the same.
Would it be possible to have addressed and fixed in the new FW version?
Thanks!
- FURRYe38Guru - Experienced User
Does the GN work if you directly connect the RBS to the RBR while using the RBRs WAN port to connect to the host router, with out the switch in the mix?
Not the same user for that older linked post?