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dglsmcd_USMC
Feb 15, 2020Luminary
Orbi 852 Wireless Smart Connect with PS4 Pro
This post is just for future information to provide a solution to a potential problem with the Smart Connect and the PS4 Pro. When I switched over to my Orbi 852 (latest firmware and hard reset post upgrade) for some reason my PS4 Pro had trouble deciding which wifi band (2.4 or 5GHz) to automatically connect to. Previously with the same firmware/operating system the PS4 Pro would flawlessly connect to my 5GHz consistently (RBK50). Once the Orbi 852 with Smart Connect came on line I watched the network status page on the PS4 Pro connect then disconnect from the 5GHz band. The default setting for the PS4 Pro wifi band selection is auto. This setup would cause a user to have to relogin to their wireless network every time the PS4 Pro was turned on/bought out of standby as the PS4 Pro would always try to connect to the 5GHz band. The PS4 Pro would work fine on the 2.4 GHz band once you logged in with your network settings. I then gave the PS4 Pro it's own DHCP reservation on the Orbi 852 but it still required me to login into my wireless network on the PS4 Pro. I then decided to manually add the network login information on the PS4 Pro (PS4 Pro ip address, subnet mask, gateway (router), and DNS address. I also upon selecting the Orbi 852 wireless network on the PS4 Pro pushed the option button on the controller to select and force the PS4 Pro to login to the 2.4GHz wireless network only. This setup was the solution to eliminate the network login problem on restart of the PS4 Pro. I believe this phenomenom is unique to my layout because for some reason the smart connect logic for the Orbi 852 cannot decide/detect the best signal of the two (2.4 or 5GHz) based upon where the PS4 Pro is physically located in relation to the router. Hope this post/discussion will help others out in the future.
With the PS4 Pro in the 5GHz only mode for a wifi frequency and the Orbi 852 (smart connect only) these were the results:
When I tried to login the Orbi 852 network the PS4 Pro refused the connection repeatedly-I then observed the network status page of the PS4 Pro and it would pickup the 5GHz signal from the Orbi 852 for approx 5 sec but then drop-this continued without interuption.
UPDATE: Beta firmware provided by NG yesterday has resolved this issue to include re-establishing the PS4 Pro connection upon startup from standby or fully off without having to provide wifi login information. Preliminary results look good and further analysis using the different wifi frequency modes for the PS4 Pro will be posted. FYI PS4 Pro does not support WPA3 at this time.
15 Replies
When it comes to Smart Connect, it only provides the platform for devices to conenct to and helps them get connected to either frequency when they are dual band supporting. I'ts up to the connecting devices to determine which frequency to connect too, based on signal, WiFi noise and quality. Some devices seem to prefer 2.4Ghz over 5Ghz. Some cases users can turn down the power on the 2.4Ghz radio to help better direct devices to 5Ghz. Distance and placement of the connecting device is key as well as placement of the RBR and RBS from each other as well. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
If devices have a option to pick from either 2.4Ghz or 5Ghz, users are recommended to use these features if available.
It's recommended for most gamers and gaming systems to connect via ethernet cable for best performances.
Good Luck.
Thanks for that. My kids' PS4 was very unstable with this new Orbi. I could watch the WiFi status screen and it would go back and forth from 2.4GHz to 5GHz. I used the option button as described, and fixed it to 2.4, and now it is rock-solid.
What happens if you fix it to the 5Ghz radio?
Tangmu wrote:Thanks for that. My kids' PS4 was very unstable with this new Orbi. I could watch the WiFi status screen and it would go back and forth from 2.4GHz to 5GHz. I used the option button as described, and fixed it to 2.4, and now it is rock-solid.
- dglsmcd_USMCLuminary
I did attempt to set the PS4 Pro to 5GHz only and the same result was obtained using auto: the 5GHz wireless signal would go in and out on the network status page of the PS4 Pro.
I did get the PS4 Pro to connect to a 5GHz wireless signal in the auto mode of the PS4 Pro by putting the RBK852 in AP mode using my ASUS GT-AX11000 as the router.