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Forum Discussion
Orbi 960 10gb port not reading high fiber speeds correctly
Orbi 960 10gb port not reading my 8gb fiber speeds. The max it will read is 5 gb down and 3700 up. I have tested it other ways using another router (eero max7) and directly out of the modem and eve...
FURRYe38 's question is important.
What speed are you seeing for the WAN port of the RBR connected to your ISP modem/ONT?
The Orbi WAN port Is supposed to autonegotiate one of these speeds with the ISP device:
Autonegotiation is a feature built into the actual Ethernet hardware (not a user setting).
https://en.wikipedia.org/wiki/Autonegotiation
The router web interface should report that the speed negotiated is 10G (maybe 10000Mbps?) If it reports being connected at 5G, then that is the most data it will support.
So, it is either a cable issue or a compatibility issue between the Orbi Ethernet hardware and the ISP Ethernet hardware.