Hello,I own a Netgear Orbi AX4200/CBR750 which is a modem/router combo and it is running on the latest firmware. I typically have about 30-40 devices connected to the router, and it was working fine for the last few days. I just unplugged the router and moved it to a different location, and now the majority of the devices originally connected refuse to reconnect. I know the router is working, as there are about 2 devices connected via wifi right now (including the laptop I'm typing this on), but everything else refuses to connect, including the one sattelite I have for the router. I really don't want to factory reset the router if at all possible. Any suggestions? Thanks in advance!Here is some extra info: I have the router in a 2800 sq ft houseMy ISP is XFinityThe outer and sattelite are about 25-30 ft away from each otherThe model of the modem/router is the Orbi CBR750 or AX4200

Shouldn't have to mess with anything really. I would make back up configuration to file for safe keeping. In case of a reset, you can just load the backup config fron file. Hopefully this should keep working for you with out a need for reset. One User Experience/Configuration:https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026https://community.netgear.com/t5/Orbi-AX/RBK753S-update-Rock-solid-in-terms-of-speed-and-stability-since/td-p/2095781/jump-to/first-unread-messageYou can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849

What Firmware version is currently loaded? \30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 Power OFF the RBS. Remove the RBS from the RBRs connected clients page. Power ON the RBS. Press the sync button on the RBS then on the RBR and re-sync the RBS to the RBR. What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Set CTS to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings on the RBR.

Hello, I have firmware version V3.2.18.2_1.4.14 I have tried the suggestions to no avail. I have my laptop now connected to the router via ethernet, and after restarting the router, my laptop is the only device connected. I have a next door neighbor using wifi.

A factory reset and set up from scratch will be your next step.

Thanks Furry, this actually worked! But what settings can I mess with in the future so that I don't have to factory reset the router each time it power cycles?

Orbi AX4200 Doesn't Reconnect Most Devices After Reboot

17 Replies

FURRYe38
Guru
Jul 16, 2021
What Firmware version is currently loaded?

\30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

Power OFF the RBS. Remove the RBS from the RBRs connected clients page. Power ON the RBS. Press the sync button on the RBS then on the RBR and re-sync the RBS to the RBR.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Set CTS to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings on the RBR.
- jsanni
  Aspirant
  Jul 16, 2021
  Hello, I have firmware version
  V3.2.18.2_1.4.14
  
  I have tried the suggestions to no avail. I have my laptop now connected to the router via ethernet, and after restarting the router, my laptop is the only device connected. I have a next door neighbor using wifi.
  - FURRYe38
    Guru
    Jul 16, 2021
    A factory reset and set up from scratch will be your next step.

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Orbi AX4200 Doesn't Reconnect Most Devices After Reboot