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Forum Discussion
Solved
Orbi AX4200 WiFi 6 High-Performance Router (RBR753) lost satellite
I have the AX4200 with 3 units. Had been working fine but after an ISP issue the other day one of the satellites simply won't sync. Main router is connected directly to my Xfinity modem (in bridg...
Turn OFF the working RBS.
Bring the non working RBS to same room as RBR and wirelessly since it first to the RBR. Once it's fully synced, while in same room ethernet connect the RBS to the back of the RBR. Check to see that it syncs fully via ethernet. Give about 5 minutes. Check the RBR web page and Orbi app.
Try the working RBS at the ethernet RBS location.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Is there a LAN switch in between the RBS and RBR or LAN cable patch panel?
Turn OFF the working RBS.
Bring the non working RBS to same room as RBR and wirelessly since it first to the RBR. Once it's fully synced, while in same room ethernet connect the RBS to the back of the RBR. Check to see that it syncs fully via ethernet. Give about 5 minutes. Check the RBR web page and Orbi app.
Try the working RBS at the ethernet RBS location.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Is there a LAN switch in between the RBS and RBR or LAN cable patch panel?
