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Forum Discussion

johnny_rumely's avatar
Jun 28, 2022

Orbi AX6000 Ethernet Backhaul

Im having an issue using my Orbi AX6000 in ethernet backhaul,

 

The two satellites are showing as offline when i open up the orbi app, and they don't show when i login through the website (orbilogin) but when i manually type in the IP address on the web browser of the satellites it shows that they are online... Does anyone have any idea as to what could be causing this to happen? I have one satellite on each floor connected via ethernet, im running them in AP mode. 

 

Current Software Version: 4.6.8.5 (Router + 2 Satellites)

3 Replies

    • johnny_rumely's avatar
      johnny_rumely
      Aspirant

      The two satellites are connected to a switch, due to lots of walls in my house, im putting a satellite on each floor (we have 3 floors) im connecting it via a switch, i have an ethernet cable plugged into a switch and then i have my orbi plugged into the switch, im doing this on each floor

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the ethernet switch in the configuration?

        What CAT# LAN cable are you using? CAT6 is recommended. 

        Check LAN cables and connections.