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Forum Discussion
Paul_Mc
May 20, 2025Aspirant
Orbi AXE11000 RBRE960 firmware issue with Synology NAS
I just noticed that my ORBI 960 is no longer allowing access to my Synology DS 220 NAS. It seems like this behavior started around February or March of 25. I have automation on my PC that backs up ...
FURRYe38
May 20, 2025Guru - Experienced User
What FW is currently loaded?
What FW updated around Feb or March of this year?
Where is the NAS connected? Behind the RBR or had it been connected behind the RBS?
Where is this office located? Is the RBS in the office or is the RBR in the office?
Do you have IPv6 enabled on the RBR?
Is the RBR in AP or Router mode?
Has a factory reset and setup from scratch been performed since last FW update?
- Paul_McMay 20, 2025Aspirant
Current FW is 7.2.15_5.1.16
I looked on the download site and there was a Release not posted in Feb so I assumed that went with a FW update.
NAS is connected directly to the RBR
Office is located in another room in my house cat 6 connection to Orbi via GS205 and GS305
No RBS in this network only RBR
IPV6 looks to be disabled
RBR is in router mode
I have not done a factory reset as I have 50 address reservations
- FURRYe38May 20, 2025Guru - Experienced User
So moving the NAS from one location to another makes it work, this would not be a Orbi or FW issue, rather something cabling or switch issue.
Are you using the ISP modems DMZ or IP Pass thru for the RBR thats in router mode? The ISP modem has a built in router already.