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Forum Discussion
Orbi Cable Modem Router CBR750 not connecting to internet
I’ve had the modem router for a year a few months back it started giving me trouble. Had to restart it several times. But always started working again. However, it now will not connect. I have factory...
What Firmware version is currently loaded?
What browser are you using?
Are you able to access the CBRs web page? If so, Please post a copy and paste of the modems Connection Status and Events Log pages.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html