Orbi keeps asking for WI-FI password on multiple devices

Question

Over the past few weeks I keep getting asked for my wifi password on my home network. Only on a 2013 macbook and both 2016 and 2023 iPad , I deleted the Wi-Fi SSID keychain of Wi-Fi password on the Macbook re added it And still happening. I think it’s some setting in Orbi cause it’s multiple devices. Can you help?
Model: NETGEAR Orbi Whole Home Tri-band Mesh WiFi 6 System (RBK752) – Router with 1 Satellite Extender | Coverage up to 5,000 sq. ft., 40 Devices | AX4200 (Up to 4.2Gbps)

FURRYe38 · Answer

What Firmware version is currently loaded?
What OSX version is on the Apple devices?&nbsp;
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What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
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Is Armor enabled on the RBR?&nbsp;
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Might contact Apple support for help and information regarding log in and Wifi access on there devices.&nbsp;
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FURRYe38 · Answer

Be sure to disable any MAC Address randomizers while at home to see if this changes the behavior on the phone and pad:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
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Also review more recent FW updates:
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-14-3-Released/td-p/2276312/jump-to/first-unread-message
Or recommend the beta as well as seen at the top of this forum.

FURRYe38 · Answer

What kind of PW do you have configured on the RBR? Any special characters in the PW?&nbsp;Try a simple password on the RBR with no special characters and just alpha characters as a quick test to see if this changed the behavior. Try &gt; Password
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Try the same thing on the Mac Book Pro. Disable Limit IP tracking there.&nbsp;
Something you'll need to contact Apple about and see if they can help you there. If other devices are now getting connected, something on the Mac Book is not working right.&nbsp;

DougOr · Answer

Hello thanks for the response!I have&nbsp;Hardware VersionRBR750&nbsp;Firmware VersionV4.6.9.11_2.3.5&nbsp;My Home is ~2000 Sq Feet and satellite is 2nd floor, through the floor and up it's about 35 feet.The MacBook 2012 cannot be upgraded past Catalina 10.15.7Why my iPhone 14 (one year old with up to date iOS 16.5.1 randomly asks for it is strange., as does my new 2022 IPAD.&nbsp;No Armor. &nbsp;I was paying for Armor at one time, but I stopped subscribing.&nbsp;Will check and or download the firmware as that's a good start.&nbsp;Appreciate your feedback!&nbsp;

DougOr · Answer

Thanks FURRYe38,&nbsp;&nbsp;Appreciate your suggestions although they have not fixed the problem with my MacBook Pro &nbsp;2012 Running Catalina 10.15.7. &nbsp;Wi Fi &nbsp;Orbi SSID is still not rejoining, and then it asks for WAP2 password, Ive deleted the WIFI file on my MacBook as suggested by Apple, and let the operating system recreate it, and this also has not worked. &nbsp;so annoying to have to keep asking it to join my own network, and having to retype my WiFi password.&nbsp;On the iPhone and iPad&nbsp;I've disabled Limit IP address tracking and WiFi Private &nbsp;this on the iPhone and iPad and so far so good&nbsp;What else can I do for my MacBook Pro 2012 Running Catalina (highest on this model). ??&nbsp;Thanks

Forum Discussion

Orbi keeps asking for WI-FI password on multiple devices

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Hardware Version	RBR750

Firmware Version	V4.6.9.11_2.3.5