NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
stevie1037
Nov 24, 2024Aspirant
Orbi mesh 6 RBR750 keeps dropping out
I have a large brick home about 300 m2. I have 3 orbi mesh units connected to NBN fibre , this mostly works OK but lately it has been malfunctioning, especially the rear 2 units. The house is long an...
- Nov 26, 2024
v.31 FW has some issues from what others post about so we don't recommend using it.
If you choose to downgrade, got back to v.21 on the RBS first, then RBR lastly:
After the system has been downgraded, you'll need to factory reset and setup from scratch. Review this for best practice for this: https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2356834/highlight/true#M52575
CrimpOn
Nov 24, 2024Guru - Experienced User
Yes, a house of this size can be a challenge.
How does the Orbi web interface Attached Devices page describe the two satellite connections?
(see page 101 of the User Manual: https://www.downloads.netgear.com/files/GDC/RBK852/RBK852_UM_EN.pdf )
Both "Good"? One connected to the router and the second connected to the first satellite?
The Orbi 'app' does not always indicate the most recent firmware. For the 850 product, the most recent firmware is v7.2.6.31 https://www.netgear.com/support/product/rbr850/#download This is a bit awkward because the Community Forum contains a number of posts describing issues with this firmware and people seem to be reluctant to recommend updating to it. There is less controversy over v7.2.6.21. If a user wants to manually install a more recent firmware, it is important to update the satellites before updating the router.
What is the indication that the satellites need rebooting?
stevie1037
Nov 25, 2024Aspirant
Also the satellite backhaul connections were poor so I have moved thm and connected satellite 2 via ethernet. All seems to be going fine but on the internet site it is rating satellite 2 as poor. Is this connected to the ethernet ? is there anyway to check that ?
Thanks in advance