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Forum Discussion
Dustin_V
Jan 09, 2019NETGEAR Employee Retired
Orbi Mesh Wi-Fi with Wi-Fi 6 For The Gigabit Internet Home - #NETGEARCES2019
Orbi Whole Home WiFi just got even faster! NETGEAR is continuing to lead the new era of Wi-Fi. To kick off CES 2019, we announced plans to pair award-winning Orbi Wi-Fi with the latest Wi-Fi s...
FURRYe38
Jan 12, 2019Guru - Experienced User
Thats one area that seems to cause problems for most users, this auto update. I really don't care for it and rather manually load FW my self and setup. It does seem to work for some. Like my friends I set up last summer. I just went over and checked his system, auto updated and no complaints with this system.
When you feel like it again, download ALL FW Files for your model Orbi and it's satellites.
I would start by loading the satellites first, then the router last. Use IE11 or FF or Opera browsers.
After FW is loaded. do a complete ERASE or Factory reset ON the satellites then Router. Hold the back reset button in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
Setup from scratch and try some of the suggestions here:
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. Placemennt is key for Orbi.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many? This can be a cause of problems as well.
What WPA security modes are you using? Try WPA2 and AES only.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Advanced Tab/Advanced Settings/Wireless Settings.
kadmus11 wrote:
Where do I start? The constant problem through all the firmware updates, settings changes, and even a hardware replacement are the constant drop outs and speed slow downs on ios devices.
Though my windows PC and other IOT devices certainly aren't immune. I only live in a small one bed place so I don't use a satellite. The speed on Orbi, when it works, is great but the connection is far too inconsistent.
I have the single Google wifi in exactly the same place in my flat, again with no satellite, and the connection is solid if slower than Orbi.
NickC4555
Jan 24, 2019Star
I realise your post was meant to be helpful, but the Orbi is supposed to be a consumer product, not one that requires in depth knowldege of networking terminologies and how to analyse your network. If you can't take it out of the box and plug it in, then either it isn't fit for purpose or it is being sold to the wrong type of customer. Either way, Netgear is culpable, and it is regrettable that some customers are defending them and their shoddy products. I agree with other posters that it is outrageous for them to be launching a new product having let down their exisiting customers so badly with the current one.
I now have a stable 2 satellite Orbi system, but it's running old firmware and it took me several months of effort, a few different versions (including betas), many combinations of settings and satellite placements to get to where I am.
The main problem with Orbi firmware releases is a clear lack of a formal test methodology, particularly regression testing. New features and bugs are fixed in isolation, but then other things break and older bugs return. I would bet my pension that the developers are signing off on their own work packages and that nobody is doing rigourous end to end testing of the entire system against a formal plan. Nobody apart from Netgear's customers, that is, and I didn't sign up for that.
- FURRYe38Jan 24, 2019Guru - Experienced User
You should make a new post to post your experineces. This thread was about the new Orbi MESH system and WiFi 6 protcols that it supports. Nothing to do with current products.
Make a new post and post your experiences there please.
Thank you.
NickC4555 wrote:
I realise your post was meant to be helpful, but the Orbi is supposed to be a consumer product, not one that requires in depth knowldege of networking terminologies and how to analyse your network. If you can't take it out of the box and plug it in, then either it isn't fit for purpose or it is being sold to the wrong type of customer. Either way, Netgear is culpable, and it is regrettable that some customers are defending them and their shoddy products. I agree with other posters that it is outrageous for them to be launching a new product having let down their exisiting customers so badly with the current one.
I now have a stable 2 satellite Orbi system, but it's running old firmware and it took me several months of effort, a few different versions (including betas), many combinations of settings and satellite placements to get to where I am.
The main problem with Orbi firmware releases is a clear lack of a formal test methodology, particularly regression testing. New features and bugs are fixed in isolation, but then other things break and older bugs return. I would bet my pension that the developers are signing off on their own work packages and that nobody is doing rigourous end to end testing of the entire system against a formal plan. Nobody apart from Netgear's customers, that is, and I didn't sign up for that.
- NickC4555Jan 24, 2019Star
Of course, we wouldn't want to put people off buying the new products by letting them know how bad the current ones are, would we?
- Chuck_MJan 24, 2019Mentor
That might be a harsh overcharacterization of Netgear quality and products -- I respectfully disagree with you and offer my experience so far:
My personal experience is that the Orbi RBR50 is a very good product -- I have An RBR50 and two RBS50s in a very large home with up to ~130 devices at any time including a large Sonos constellation, security cameras, DVR/NVR, Nest doorbells, garage doors, smoke detectors, thermostats, Pentair swimming pool controllers, bluerays, hue lights, alarms, smart televisions (at least 7), home theater amp, laptops, gaming desktops, Ipads, androids, iphones etc. Everything works great -- even under such heavy demands. As an early adopter of technology, I obviously like adding more and more.
I use both dynamic and static IP addresses in my architecture as well as port forwarding and IP reservations.
The entire system runs smooth as silk and delivers massive bandwidth to all corners of the property, both inside and out.
Granted, there are additional firmware & software capabilities I would like to see, but overall I am highly satisfied and a proud owner.
Remote management works well. I dont use Circle!
Once set up properly, the Orbi system is the fastest and best routing and wireless solution I have used... And I have tried a lot including Linksys, Cisco, Luma (ugh!), and others.
In my view, the biggest issue with these systems users experience is setting up improper interfaces with other routers, switches, modems and not understanding proper routing & architecture principles. Networking can be complicated and some legacy devices can be problematic -- but I dont see that as a failure of Netgear... it is the nature of evolving technology.
When the new Orbi is released it will have issues like every other high-tech product. I will still probably get it!