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Forum Discussion
Orbi Mesh WiFi 6 System with Built-in DOCSIS 3.1 Cable Modem - AX4200 (CBK752) Connection drop
Hi, I purchased the Ax4200 3 months ago. Over the last 2 months, I have been experiencing unstable connection (frozen screen, lost connection) in my Google Meet and Zoom meeting. My macbook was c...
do you have issues with wired device? Or just wireless?
Its also worth checking the cable connection if you're having issues with wired devices as well.
Got a screen snip of the cable connections page and the modem event logs from the cbk752?
The issue is only with wireless device.
Disable the following: IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Does both Zoom app and browser based Zoom see this problem?
